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Customer reviews of Loma Autos

At Loma Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Loma Autos

Loma Autos
5
4.9

Based on 41 customer reviews

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  • 5

    Very average Service!!!

    By Liam B on 25 January 2017 | Purchase not verified

    I have had a very average experience with this dealer. I booked an appointment to view a 2006 VW Golf. When I took it for a test drive the mechanic didn't seem to know much about the car and told me things that were not true/relevant and I also found a condom in the car along the way. That being said I bought the car and felt I got a good deal. The following the Emissions warning light came on so I rang the dealer and he said to bring it back the following Saturday and he would sort it. He got the warning light switched off and said all was fine. The following day the light came on again, called the dealer and he said it was not his problem as he had sold me the car at a cheap price he would not be providing any help even though it was only the day after I bought the car the issue came up. Very average service so I would be careful buying here!!

    Reply from Loma Autos on 12/11/17

    Hi Liam sorry to hear that you had a bad experience with us and we are working on improving our customer service. As you remember Liam I have asked you to return the car Back to us and get a full refund as you paid less than what we paid for and a lot less than what we asked for on auto trader.we sell most of our cars with very low margins for our customers to get good deals some occasions we loose. unfortunately with the car you bought we lost already and thus why we asked you to return the car back because we can only loose so much.


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